Frequently asked questions
These questions have been submitted by providers and collated from the programme admin emails, demonstration webinars and our monthly ATP meetings. We will continue to update this document as we get more questions however this document is not exhaustive and will not answer all questions.
We suggest that you first refer to our knowledge site here which contains our user guides, log-in information, hints and tips and other useful information. Alternatively, you can contact us at programmeadmin@ecitb.org.uk.
V2. Released September 2026
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