Levy App Training/ How-to Videos

Created by Aditi Utekar, Modified on Fri, 4 Oct, 2024 at 4:04 PM by Aditi Utekar

ECITB Connect - Levy App Training Material

Training / How-to videos:

Training Material	Training Material Short Description	Length (Minutes)	Areas Covered	Suggested Users
Accessing ECITB Connect	This video provides an introduction on how to sign into ECITB Connect	01:08	Sign-in for External Users	All Users
Resetting your password	This video provides details of how to use the self-service option to reset your password for ECITB Connect	01:02	Self-service password reset	All Users
Populating your Levy Declaration	This video tutorial demonstrates how to fill out a Levy Declaration as a Levy Administrator	02:43	Populating a Levy declaration	Levy Admin
Submitting your Levy Declaration	This video tutorial demonstrates how to fill out a Levy Declaration as a Levy Submitter	02:22	Reviewing a Levy Declaration prior to submission to ECITB	Levy Submitter
Viewing a submitted Levy Declaration	This video tutorial demonstrates how to view a previously submitted Levy Declaration	01:19	Viewing submitted Levy Declarations	Levy Admin, Levy Submitter
How to Raise Freshdesk Support Tickets with ECITB	This video tutorial demonstrates how to raise a support ticket using the ECITB Freshdesk portal	02:37	Creating a support ticket	All users